Accessibility Statement

Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments. If you wish to contact the website’s owner please use the following email dm@riedel.com.

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
2. Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

• Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
• Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
• Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
• ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
• Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
• Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

1. Font adjustments users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
2. Color adjustments users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
3. Animations epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
4. Content highlighting users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
5. Audio muting users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
6. Cognitive disorders we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
7. Additional functions we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the following email dm@riedel.com

Accessibility Statement – Compliance Status

Website Accessibility

We firmly believe that the internet should be accessible to everyone. As such, we are committed to making our website accessible to the widest possible audience, in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

We follow the Web Content Accessibility Guidelines (WCAG 2.1), Level AA, established by the W3C, as well as the French General Accessibility Improvement Framework (RGAA 4.1).

Compliance Status

This website is partially compliant with RGAA 4.1.An accessibility audit was carried out in [Month Year] (last verification date). It revealed that certain pages or features still present non-compliances. We are actively working to address them.

To request the full audit report, please contact us at: dm@riedel.com

Technologies Used for Accessibility

• Semantic and structured HTML
• ARIA (Accessible Rich Internet Applications)
• Full keyboard navigation (Tab, Enter, Escape, arrow keys)
• Compatibility with major screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Specific accessibility profiles (epilepsy, visual impairment, ADHD, etc.)
• Dynamic display adjustments (fonts, contrasts, cursor, animations)
• Voice or AI assistance for automatic ALT tags (OCR + image recognition)

Available Features

Keyboard Navigation:

• Tab / Shift+Tab to move 
• Enter to activate 
• Escape to close 
• Shortcuts: M (menu), H (headings), F (forms), B (buttons), G (images) 
• Alt + 2: quick access to content 

Browser Compatibility: 

•  Chrome, Firefox, Edge, Safari, Opera
• Accessibility tested on Windows and macOS

Continuous Improvement

Despite our best efforts, some pages may still contain accessibility errors or limitations. We are committed to correcting them as part of ongoing updates.

Feedback and Contact

If you notice any accessibility issues or need access to information that is currently unavailable, you can contact us:

• EMAIL 
• PHONE
• POSTAL ADDRESS

We will respond as promptly as possible.

Appeal Procedures 

If you experience an accessibility issue that prevents you from accessing content or services, and you do not receive a satisfactory response after contacting us, you may:

• Write to the Defender of Rights
• Contact the mediator in your region
• Use the dedicated form: https://formulaire.defenseurdesdroits.fr/

Declaration of accessibility

Scope of application

This declaration on digital accessibility applies to the website www.nachtmann.com.

General description of services

At www.nachtmann.com, we offer high-quality crystal glassware. Our products include tumblers, cocktail glasses and barware, wine and champagne glasses, beer glasses, coffee and hot beverage glasses, spirits glasses, carafes, plates, bowls and vases made of crystal glass, as well as selected accessories such as polishing cloths.

Using our range of services

Using www.nachtmann.com is intuitive: You can search for products via the search field, the main navigation, or the Shop menu. Our products are organized by category, so you can either search for specific items or filter by product category in the Shop.

You can add products to a comparison list using the “Compare product” function. We also offer a wishlist that works without requiring a login.

In addition to the comparison list and the wishlist, a shopping cart is available to complete your purchase. The checkout process consists of four steps. Discount and voucher codes can be entered in the first step. The fourth and final step provides a summary of all selected products and services, including individual and total prices.

The terms and conditions and the right of withdrawal are also displayed in this final step. After clicking “Place binding order”, you will be redirected to the payment page and then to a confirmation page. A confirmation email will be sent to the email address you provided during checkout.

We also offer a log-in area for your personal customer account. There, you can view your order history and save multiple delivery addresses.

Accessibility requirements and accessibility status

We are committed to making our website accessible in accordance with the requirements of the German Accessibility Improvement Act (BFSG) and the Ordinance on the Accessibility Improvement Act (BFSGV) that apply to us.

Our website has been designed in line with the Web Content Accessibility Guidelines (WCAG) version 2.1 at conformance level AA to ensure equal access for all users.

Accessibility was reviewed and assessed as part of an external evaluation by our digital agency. The website essentially meets the specifications and technical requirements regarding the perceivability, operability, understandability, and robustness of its features. We are continuously working to identify and eliminate any remaining barriers.

Contact and feedback

If you notice any barriers on our website or have suggestions for improving digital accessibility, we welcome your feedback.

Contact:

Bayerische Glaswerke GmbH

Zacharias-Frank-Str. 7
92660 Neustadt a. d. Waldnaab
Germany

Phone: +49 9602 30 1221
Email: webshop@nachtmann.com

Competent market surveillance authority

Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services (MLBF)

Until the MLBF is formally established, you may direct your requests or reports to:

MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg

Phone: +49 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de

Date of this declaration

This declaration was last updated on June 24, 2025.