Declaration of accessibility
Scope of application
This declaration on digital accessibility applies to the website www.nachtmann.com.
General description of services
At www.nachtmann.com, we offer high-quality crystal glassware. Our products include tumblers, cocktail glasses and barware, wine and champagne glasses, beer glasses, coffee and hot beverage glasses, spirits glasses, carafes, plates, bowls and vases made of crystal glass, as well as selected accessories such as polishing cloths.
Using our range of services
Using www.nachtmann.com is intuitive: You can search for products via the search field, the main navigation, or the Shop menu. Our products are organized by category, so you can either search for specific items or filter by product category in the Shop.
You can add products to a comparison list using the “Compare product” function. We also offer a wishlist that works without requiring a login.
In addition to the comparison list and the wishlist, a shopping cart is available to complete your purchase. The checkout process consists of four steps. Discount and voucher codes can be entered in the first step. The fourth and final step provides a summary of all selected products and services, including individual and total prices.
The terms and conditions and the right of withdrawal are also displayed in this final step. After clicking “Place binding order”, you will be redirected to the payment page and then to a confirmation page. A confirmation email will be sent to the email address you provided during checkout.
We also offer a log-in area for your personal customer account. There, you can view your order history and save multiple delivery addresses.
Accessibility requirements and accessibility status
We are committed to making our website accessible in accordance with the requirements of the German Accessibility Improvement Act (BFSG) and the Ordinance on the Accessibility Improvement Act (BFSGV) that apply to us.
Our website has been designed in line with the Web Content Accessibility Guidelines (WCAG) version 2.1 at conformance level AA to ensure equal access for all users.
Accessibility was reviewed and assessed as part of an external evaluation by our digital agency. The website essentially meets the specifications and technical requirements regarding the perceivability, operability, understandability, and robustness of its features. We are continuously working to identify and eliminate any remaining barriers.
Contact and feedback
If you notice any barriers on our website or have suggestions for improving digital accessibility, we welcome your feedback.
Contact:
Bayerische Glaswerke GmbH
Zacharias-Frank-Str. 7
92660 Neustadt a. d. Waldnaab
Germany
Phone: +49 9602 30 1221
Email: webshop@nachtmann.com
Competent market surveillance authority
Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services (MLBF)
Until the MLBF is formally established, you may direct your requests or reports to:
MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: +49 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de
Date of this declaration
This declaration was last updated on June 24, 2025.
